TressTime TressTime

For shop owners

Barber Partner Agreement

Your shop information

As a TressTime partner, you confirm that your shop information, services, prices, availability, staff details, and booking policies are accurate and kept up to date.

Bookings and customer service

You are responsible for fulfilling confirmed bookings, managing your staff, communicating about appointment changes, and complying with all laws and obligations that apply to your business and services.

Online deposits and Stripe

Online deposits are optional. If you enable them, you must complete Stripe Connect onboarding and keep your connected account eligible to accept charges and receive payouts. Stripe may require identity or business-verification information before it can pay funds to your bank account.

Platform and payment fees

For an online-deposit booking, TressTime retains a platform fee equal to 1% of the full booking value from the collected deposit. This fee is not added to the customer's card charge. Stripe processing fees and any fees charged by Stripe are subject to your Stripe account and connected-account arrangement.

Remaining balance and cancellations

Customers pay only the required deposit through TressTime. You collect the remaining appointment balance directly, unless you separately arrange another permitted payment method. You remain responsible for handling customer requests about paid-deposit cancellations and any refund you choose to provide.