Privacy Policy

What We Collect

We collect account details such as your name, email address, profile image, booking information, reviews, and service-usage data needed to operate TressTime. Shop owners may also provide business, service, availability, and staff information.

How We Use Data

We use this information to manage bookings, show availability and queues, send appointment and account notifications, provide customer support, maintain account security, and improve the platform.

Payments and Stripe

When an online deposit is required, payment is processed by Stripe and, where applicable, the selected shop's Stripe Connect account. TressTime does not store full payment-card numbers. We receive and retain the payment and booking information needed to confirm the deposit, prevent duplicate processing, manage disputes or refunds, and meet our legal and accounting obligations.

Data Sharing

We share the minimum booking details needed by your selected shop and assigned barber to deliver the appointment. We also share information with service providers such as Stripe where necessary to process online deposits and payouts. We do not sell personal data.

Your Controls

You can update your profile, change your password, request a data export, manage browser permissions, and request account deletion from Settings. Some information may need to be retained where required for completed bookings, payment records, fraud prevention, or legal obligations.

Contact

If you have privacy questions, contact support through your registered shop or your Tresstime support channel.